Privacy policy

Privacy statement

By using certain parts of this site, you provide information that allows us to identify you as a person. This is only done for our service and information provision and if you give your consent.

Your personal data is processed in accordance with the provisions of the European General Data Protection Regulation (GDPR) (also known as General Data Protection Regulation or 'GDPR').

This privacy policy applies to the services of VIM bv. We are not responsible for the privacy policies of other sites and sources linked to our website, but we refer to them so that you can find the necessary information.

By using this website, you accept this privacy policy.

You always have the right to your retained personal data:

to be requested and viewed,
change (or have it changed),
(to be) deleted.

This can be for one or more entries in different databases.

You can also ask to be removed from all databases. You will then be 'forgotten' And not contacted in any way yet.

If you make the changes or deletion yourself, it is effective immediately. If you apply to make changes, it will be done as soon as possible and at least within 30 days.

How do you assert your rights?

This can be done by emailing a simple request to privacy@bwimport.be. You can also use the contact form.

Always state:

First name and surname of the person you want to delete or change.
Email address of the person you want to delete or change.
What changes you want to go through or you want the person deleted.

This is how we process your data

For processing your online order, your personal data will only be processed internally and stored in a protected manner.

For usage analysis of our website, we use Google Analytics. Anonymous information on the use of our website is collected for this purpose. This data is not passed on to third parties.

What data is collected?

Only those personal data are collected that are necessary to fulfil a certain part of our service or to send you information.

That may be:

first name and surname
e-mail address
residential address
work address
phone number
VAT number

In forms, some information is mandatory (usually marked with an *), this data is needed to provide you with the service you require.

Other information - not marked with * - may be useful, but is not absolutely necessary. You choose whether to enter data here.

Why are your personal data kept?

Your personal data will be used for a specific purpose (and only for that purpose) with the following legal grounds:

Contact form: to fulfil your request, provide a response (execute order).
Newsletter subscription: to occasionally send you a newsletter with offers or information that may interest you (consent data subject) This newsletter will only be sent if there is information of interest to you, which may include news, tips and price promotions.
Purchase form: to be able to process your purchase, deliver the desired products and show you other products that may interest you (fulfilment of order and legitimate interest)

An exception to this can only be made with your explicit consent.

How long will your data be kept?

Personal data is kept as long as necessary to provide you with the service you activated yourself or for which you gave your consent. Your personal data will be kept for a maximum of five years after its last use.

Passing on to third parties

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our service and information provision and if they can guarantee the secure storage of personal data with guarantee of your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal data (sending a newsletter, purchasing a product, etc.) or if this is legally required and permitted (e.g. in the context of a judicial investigation).

For example, a third party is engaged to provide IT infrastructure (including accounting software, sales software ...);

Minors

We have absolutely no intention of collecting data on website visitors who are minors, even if they have parental or guardian consent. However, we cannot verify whether a visitor is a minor. Therefore, please ensure that you are involved in the online activities of your minor children to prevent their data from being processed by us or our partners.

Data security

The computers and Internet connections on which your personal data are stored and transported are secured as much as possible against hacking, installation of malware and other improper use. The computers and network can only be logged on with a user name and password.

Anyone who may view or know your personal data on behalf of Vim bv is bound by confidentiality of that information.

Personal data is backed up to restore it in case of physical or technical incidents.

All employees of Vim bv have been informed about the importance of personal data protection and privacy.

If necessary, personal data are pseudonymised and encrypted. Systems are regularly tested and evaluated.